24/7/365 First Response Hotline

If you have concerns about a potential cyber incident, contact us 24/7/365 to access our First Response team – we will guide you through a triage process and help you take decisive action on next steps.

response@atmosgroup.com.au
response@atmosgroup.co.nz

Australia

1800 737 667

New Zealand

0800 200 027
02:21

Auckland

00:21

Sydney/Melbourne

00:21

Brisbane

23:51

Adelaide

15:21

London

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The Atmos end-to-end experience

What we do

We are there to help before things go wrong. Our focus is on reducing risk, increasing resilience and empowering leaders to lead through crisis. Whether it’s guiding you through an incident, a complex dispute or interacting with regulators, our team are there to support.

Our areas of expertise

Readiness

Our dedicated Readiness team harnesses Atmos’ capabilities to help organisations improve resilience.

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Response planning

Tabletops and simulations

Data governance

Business continuity planning

Cyber risk advisory

Supply chain and third-party risk management

Effective decision making

Privacy advisory

Threat intelligence briefings

Response

Our First Response capability allows you to make one phone call via our hotline to access everything you need to respond to cyber and privacy incidents across all workstreams with confidence.

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Access to Atmos First Response panel

Local APAC expertise, global reach

Designed for evolving regulatory and claims environment

Industry backed and trusted

Ready-made solution for all incident types

Supported by the insurance industry

Integrates with your incident response plan

Multi-party data breach response expertise

Stronger together approach

Recovery

Our dedicated Recovery team assists once the incident response has stabilised, with an eye to mitigating long-term exposure and rebuilding trust.

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Post incident reviews

Access to Atmos remediation panel

Litigation risk mapping

Reputation remediation

Cyber security control uplift

Evidence preservation

Privacy complaint management

Privacy control uplift

Supply chain and third-party risk management

Directors & Officers

Our combined teams support Directors + Officers with understanding their obligations pre, during and post incident with a view to supporting effective decision making and protecting exposure.

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Board briefings

Board decision making

Class action defence

Continuous disclosure guidance

Litigation readiness

Regulatory and disciplinary investigations

Tabletops and simulations

Litigation defence

Media training

Disputes +
Investigations

Our dedicated Disputes + Investigations team supports during the incident response lifecycle and helps manage long-tail claims and investigations post-incident.

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Protective injunctions

Regulatory inquiries and investigations

Consumer redress and compensation programs

Internal investigations, fraud and white-collar crime

Fines and penalties proceedings

Professional negligence claims

Cyber Incident Review Board representation

Loss recovery actions

Class actions

Crisis 
Communications

Our dedicated Crisis Communications team harnesses learned experiences to help organisations communicate clearly pre, during and post incident to maximise trust and effectiveness:

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Communications plans and playbooks

Government briefing support

First responder training

Crisis communication tabletops and simulations

Protect Now - identity protection toolkit

Media and reputation management

Stakeholder mapping exercises

Call centre readiness

Notify Now – data breach notification

Solutions

Access our full range of Atmos solutions that fix the most common pressure points for organisations in First Response.

Learn how these solutions can work for you

Learn More